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How Healthcare Practices Are Reimbursed by Insurance Payors: The Essentials
How Healthcare Practices Are Reimbursed by Insurance Payors: The Essentials
Robb Duke avatar
Written by Robb Duke
Updated over a week ago

Welcome to the pie Health Help Center! Navigating the world of insurance reimbursement can be intricate. If you're a healthcare practice looking to understand the fundamentals of how reimbursements work and why certain documentation, like voided checks and bank account verification letters, are needed at the outset of the credentialing process, you're in the right place.

The Reimbursement Process:

  1. Patient Visit: It all starts with a patient visit. After the patient receives care, the healthcare practice documents the services provided using specific codes.

  2. Claims Submission: The practice then submits a claim to the insurance company, detailing the services provided and the associated costs.

  3. Claims Adjudication: The insurance payor reviews the claim, ensuring the patient's policy covers the services and verifying the accuracy of the claim.

  4. Payment: Once the claim is approved, the insurance payor sends the reimbursement. This payment is typically a fraction of the billed amount, based on predetermined rates the payor has set or negotiated with the practice.

Role of Voided Checks and Bank Account Verification Letters:

So, where do voided checks and bank account verification letters fit into this picture?

  1. Direct Deposit Setup: Most insurance payors prefer electronic funds transfer (EFT) for reimbursements. It's faster, more secure, and more efficient than paper checks. To set this up, payors need the practice's bank account details.

  2. Voided Check: A voided check provides the necessary account and routing numbers for EFT setup. By writing "VOID" across a check, it ensures the check can't be used for any transaction, preserving its security. This piece of documentation provides assurance to the payor that they have the correct account details.

  3. Bank Account Verification Letter: Some practices might not have checks or might not want to provide one. In such cases, a bank account verification letter from the bank can be an alternative. This letter confirms the account's existence, its ownership, and provides the necessary details for EFT setup. It's an official document and offers an added layer of verification.

  4. Security and Efficiency: By obtaining a voided check or bank account verification letter at the beginning of the credentialing process, insurance payors ensure that once the credentialing is complete, the reimbursement process can commence seamlessly. It prevents potential errors in payment transfers and ensures the security of transactions.

In Conclusion:

Receiving reimbursements from insurance payors is a systematic process, and the initial setup is crucial to ensure smooth, timely, and accurate payments. Whether through a voided check or a bank account verification letter, the goal is to establish a trusted, verified link between the healthcare practice's bank account and the insurance payor.

If you have more questions about the credentialing process, reimbursements, or any other healthcare-related inquiries, feel free to delve deeper into our pie Health articles or reach out to our support team for assistance!

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